SWAPTU - TERMS AND CONDITIONS
1. Introduction
1.1. These Terms and Conditions ("Terms") constitute a legal agreement between Swaptu ("Swaptu", "we", "us", "our"), established and registered under the laws of Sweden, with its registered office at [Company Address], Sweden, and individuals and entities ("you", "user", "customer") who use the Swaptu platform ("Platform") and services offered by Swaptu ("Services").
1.2. You can access and use our Services through our website at www.swaptu.com and all related mobile applications, APIs, or other platforms.
1.3. It is important that you read these Terms carefully. By accessing our Services, using our Services, or creating a Swaptu account, you represent that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (defined below). If you do not agree to these Terms, do not access or use our Services.
2. Eligibility
2.1. To use our Services, you must be at least 18 years old and have the legal capacity to use our Services. It must be legal for you to use our Services under the laws of the jurisdiction in which you reside.
2.2. Persons who are residents or domiciliaries of the following countries are prohibited from using our Services: [List of Prohibited Countries - e.g., Sanctioned or High-Risk Countries as indicated by OFAC or FATF]. This list may be updated from time to time.
2.3. By using our Services, you represent and warrant that: * You are at least 18 years old and have legal capacity. * Your use of our Services is legal in your jurisdiction of domicile. * You have read, understood, and agree to these Terms and our Privacy Policy. * All information you provide is true, current, and complete.
3. Account Registration and Security
3.1. To use certain features of our Services, you may need to create a Swaptu account. You agree to provide accurate and complete information when creating an account.
3.2. You are solely responsible for maintaining the security of your account and password. You must keep your password confidential and not share it with others. You will be responsible for all activity that occurs under your account.
3.3. If you become aware of any unauthorized use of your account or any security breach, you must notify us immediately at info@swaptu.com.
3.4. Identity Verification: Due to legal regulations and legal obligations, we may require you to verify your identity (KYC - Know Your Customer) and provide necessary additional information before using our Services. This information may include a copy of your identity document, proof of address, and other personal information. You agree to comply with identity verification processes.
4. Transactions and Trading
4.1. Through our Platform, you can buy, sell, exchange, and perform other transactions with cryptocurrencies. You acknowledge that transactions and trading carry significant risks, and cryptocurrency values can be volatile.
4.2. Orders and Transaction Confirmation: When you place an order on the Platform, you authorize us to execute your order at the specified price and conditions. Successful execution of your orders is not guaranteed. Your order may be partially or fully executed, or not executed at all, depending on market conditions, liquidity, and other factors. It is your responsibility to carefully review transaction details and fees before placing orders.
4.3. Transaction Fees: Fees may apply to transactions on our Platform. Our default transaction fees are 0.15% for Maker orders and 0.20% for Taker orders. More information about fees can be found on our website and may be updated from time to time. It is your responsibility to review the applicable fees before making transactions. Different fee rates may apply for special cases or promotions. In such cases, the relevant fee information will be clearly stated on our Platform.
4.4. Market Manipulation and Illegal Activities: You agree that you will not use our Platform for any illegal or unauthorized purposes. Market manipulation, insider trading, money laundering, terrorist financing, and other illegal activities are strictly prohibited. If you engage in such activities, your account may be suspended or terminated, and legal action may be taken.
5. Deposits and Withdrawals
5.1. You can deposit cryptocurrencies into your account and withdraw cryptocurrencies from your account. Certain limits and procedures may apply to deposits and withdrawals. These limits and procedures can be found on our website and may be updated from time to time.
5.2. You acknowledge that deposits and withdrawals may take a certain amount of time and that transaction times may vary depending on network congestion and other factors.
5.3. Swaptu cannot be held responsible if you provide incorrect addresses or information for cryptocurrency deposits and withdrawals. It is your responsibility to ensure the accuracy of transaction details.
6. Intellectual Property
6.1. All intellectual property rights related to our Services, including our Platform, website, logos, trademarks, and content, belong to Swaptu. You may not copy, modify, distribute, or create derivative works from these materials without our prior written consent.
6.2. We license our Services to you for your personal and non-commercial use only. Except as expressly stated in these Terms, you do not acquire any rights in or to our Services or content.
7. Limitation of Liability and Disclaimer
7.1. OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, ABOUT OUR SERVICES OR CONTENT, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
7.2. SWAPTU AND ITS DIRECTORS, EMPLOYEES, PARTNERS, OR SUPPLIERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR MARKET FLUCTUATIONS, NETWORK PROBLEMS, WALLET ERRORS, SECURITY BREACHES, HUMAN ERROR, OR OTHER REASONS.
7.3. YOU UNDERSTAND AND AGREE THAT CRYPTOCURRENCY TRADING IS HIGH RISK AND THAT THERE IS A RISK OF LOSS. YOU ARE SOLELY RESPONSIBLE FOR YOUR TRADING DECISIONS AND TRANSACTION ACTIVITIES.
8. Indemnification
8.1. You agree to indemnify and hold harmless Swaptu, its directors, employees, partners, and suppliers from and against any loss, damage, claim, suit, cost, or expense (including reasonable attorneys’ fees) arising out of or related to your breach of these Terms, misuse of our Services, or violation of any law or third-party rights.
9. Termination
9.1. You may close your account at any time. We also reserve the right to suspend or terminate your account at any time and for any reason, including but not limited to the following: * Your breach of these Terms. * Our need to comply with legal regulations or legal requests. * Your engagement in suspicious or illegal activities. * Our decision to discontinue offering our Services.
9.2. Upon account termination, it is your responsibility to withdraw any remaining balance. Any remaining balance after a certain period following account termination will be processed in accordance with applicable laws and our policies.
10. Governing Law and Dispute Resolution
10.1. These Terms and the use of our Services are governed by and construed in accordance with the laws of Sweden.
10.2. Any dispute arising out of or in connection with these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of Sweden.
11. Changes to the Terms
11.1. We reserve the right to change these Terms from time to time. Any changes to the Terms will be posted on our website and will be effective when posted. In case of significant changes, we will endeavor to notify you via email or platform notifications. Your continued use of our Services after changes are posted will constitute your acceptance of the updated Terms.
12. Contact
12.1. If you have any questions or concerns about these Terms and Conditions or our Services, please contact us at info@swaptu.com.
SWAPTU - PRIVACY POLICY
1. Introduction
1.1. At Swaptu ("Swaptu", "we", "us", "our"), we are committed to protecting the privacy of your personal data. This Privacy Policy ("Policy") explains how we collect, use, share, and protect your personal data. This Policy is prepared in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1.2. It is important that you read this Policy carefully. By using our Services or providing us with your personal information, you represent that you have read, understood, and agree to this Policy and our practices. If you do not agree to this Policy, please do not use our Services.
2. Information We Collect
2.1. Personal Information: We may collect the following personal information when you use our Services: * Identity Information: Your first name, last name, date of birth, identity document information, nationality. * Contact Information: Your email address, postal address, phone number. * Financial Information: Your bank account information, transaction history, cryptocurrency wallet addresses. * Identity Verification Information: Copy of your identity document, proof of address, photograph. * Demographic Information: Your age, gender, country.
2.2. Transaction Information: We collect information related to your transactions on our Platform, such as transaction types, transaction amounts, transaction dates and times, transaction parties, wallet addresses.
2.3. Technical Information: We may automatically collect certain technical information when you use our Services: * Device Information: Your device type, operating system, device ID, IP address, browser type. * Usage Information: How you use our Platform, pages you visit, links you click, time spent, errors, and other usage statistics. * Cookies and Tracking Technologies: Our website and applications may use cookies, pixel tags, and similar tracking technologies. Please see our Cookie Policy [Cookie Policy Page Link] for more information about these technologies.
3. How We Use Your Information
3.1. We may use the personal information we collect for the following purposes: * Providing Services: Managing your account, processing your transactions, providing customer support, ensuring the functionality of our Platform. * Legal Obligations: Complying with our legal and regulatory obligations, e.g., complying with KYC/AML (Know Your Customer/Anti-Money Laundering) regulations, responding to legal requests. * Security: Ensuring the security of our Platform and user accounts, preventing fraud, detecting and investigating suspicious activities. * Customer Support: Responding to your inquiries, resolving issues, providing technical support. * Communication: Sending you notifications about our Services, sharing updates, sending marketing communications (if you have consented). * Improving Services: Analyzing, developing, and improving our Platform and Services, personalizing user experience. * Marketing (Optional): With your consent, we may send you marketing communications. You can opt out of receiving marketing communications at any time.
4. How We Share Your Information
4.1. We may share your personal information with third parties in the following situations: * Service Providers: With third-party service providers who help us provide our Services (e.g., data analytics, marketing, customer support, payment processing, identity verification services). We enter into data processing agreements with these providers and ensure they keep your personal data confidential and use it only for the specified purposes. * Legal Authorities: With legal authorities, regulatory bodies, courts, or government agencies to comply with our legal obligations, respond to legal requests, comply with legal processes. * Business Partners: With our business partners, but only for specific and legitimate purposes and in accordance with data protection obligations. * Corporate Transactions: In the event of corporate transactions such as mergers, acquisitions, restructuring, or asset sales, your personal data may be transferred to the relevant third parties. * Consent: When we have your consent to share your information with any other third party.
4.2. We do not sell or rent your personal information to third parties.
5. Data Security
5.1. We take reasonable technical and organizational security measures to protect your personal data against unauthorized access, use, alteration, or disclosure. Security measures may include data encryption, firewalls, access controls, and regular security audits.
5.2. However, please note that data transmission over the internet or electronic storage is not completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.
6. Data Retention
6.1. We retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy and to comply with our legal obligations (e.g., legal retention periods, tax and accounting requirements).
6.2. After account closure, we may continue to store certain personal data to comply with our legal obligations, resolve disputes, prevent fraud, and enforce this Policy.
7. User Rights
7.1. Under GDPR and other applicable data protection laws, you have certain rights regarding your personal data: * Right of Access: You have the right to request information about what personal data we process about you and to access that data. * Right to Rectification: You have the right to request that incorrect or incomplete personal data be corrected. * Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal data in certain circumstances. * Right to Restriction of Processing: You have the right to request the restriction of processing of your personal data in certain circumstances. * Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer it to another controller. * Right to Object: You have the right to object to the processing of your personal data, especially for direct marketing purposes. * Right to Withdraw Consent: Where you have provided consent to our processing of your personal data, you have the right to withdraw your consent at any time.
7.2. To exercise these rights, please contact us at info@swaptu.com. We will respond to your request as soon as possible and within applicable legal time limits.
8. Cookies and Tracking Technologies
8.1. Our website and applications use cookies and similar tracking technologies. Please see our Cookie Policy [Cookie Policy Page Link] for more information about cookies.
9. Third-Party Links
9.1. Our website may contain links to third-party websites. These links are provided for convenience only, and we are not responsible for the privacy practices of third-party websites. When you visit third-party websites, we encourage you to review their privacy policies.
10. Changes to the Policy
10.1. We reserve the right to change this Privacy Policy from time to time. Any changes to the Policy will be posted on our website and will be effective when posted. In case of significant changes, we will endeavor to notify you via email or platform notifications. Your continued use of our Services after changes are posted will constitute your acceptance of the updated Policy.
11. Contact
11.1. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@swaptu.com.